How To Make ChatGPT Recommend Your Brand: The 9-Step GEO Playbook

Most marketing agencies are already obsolete. They just don't know it yet.

They're still selling 'SEO packages' and celebrating keyword ranking reports, operating under a paradigm that Google itself is rapidly dismantling. The game isn't about getting a user to click a link anymore. It's about becoming the trusted source of truth that powers a single, definitive answer from an AI.

Welcome to Generative Engine Optimisation (GEO). It's not the next version of SEO; it's its replacement. It is the only marketing strategy that matters in a world of agentic AI.

I say this as a founder who has skin in the game. I’m not a commentator shouting from the sidelines. I run Creative Marketing Group, an AI-first agency, and I build agentic AI products. This playbook isn't based on theory. It's born from practice, from failures, and from personally burning through at least £500k in experiments to figure out what actually works. This is the framework we use to make sure our clients’ brands become the answer, not just another link in a forgotten list.

What is GEO (And Why SEO is a Dying Tactic)

The shift from search to generation is the most significant change in information discovery in twenty years. For two decades, the goal was to navigate a user through a list of ten blue links. SEO was the art of getting your link as close to the top of that list as possible.

That entire model is built on a fundamental inefficiency: forcing the user to do the work. They click, they read, they synthesise, they compare. Google's Search Generative Experience (SGE) and platforms like ChatGPT, Perplexity, and Claude eliminate that work. They provide a single, synthesised answer. The user's journey is over before it even begins.

Here’s my contrarian take: continuing to invest heavily in traditional, rank-based SEO is a cognitive dead end. You are optimising for a behaviour that AI is currently erasing. It’s like being the world's best blacksmith in 1910. Your craft might be perfect, but the world has moved on to the production line.

Generative Engine Optimisation isn't about keywords or backlinks in the traditional sense. It is the strategic process of embedding your brand's expertise, data, and foundational narrative so deeply and authoritatively across the web that Large Language Models (LLMs) are compelled to use you as a canonical source when generating answers.

It’s a shift from optimising for clicks to optimising for trust. Machine trust.

This isn't a checklist of quick hacks. This is a long-term strategic framework. It demands effort and a complete re-evaluation of what a marketing team should be doing. But for the firms that commit, it creates a moat that competitors who are still stuck tweaking title tags will never be able to cross.

An LLM's understanding of your brand begins with its entity recognition. It needs to know who you are, what you do, and how you relate to other entities in your industry. Your knowledge graph is the collection of structured data that defines this corporate identity.